What is a reliable technique to confirm the message has been received?

Repeating the key points is a reliable technique to confirm that a message has been received. This approach ensures that both the sender and receiver are on the same page regarding the essential elements of the communication. By repeating key points, the receiver demonstrates active listening and verifies their understanding of the message. This technique not only reinforces the information but also allows the sender to clarify any misunderstandings immediately if the key points are not accurately repeated.

Using this method is particularly effective in high-stakes environments, such as firefighting and emergency response, where miscommunication can lead to serious consequences. It promotes clarity and ensures that critical information is retained.

The other options, while valuable in their own right, do not serve the same purpose as directly repeating the key points. Open-ended questions can facilitate discussion but may not effectively confirm understanding. Ignoring distractions is important for focus but does not inherently verify message receipt. Summarizing after discussion can be useful, but it is typically applied at the end of a discussion rather than as a method to directly confirm receipt of information during the conversation.